Boiler Contracts in the UK: What to Expect

Published2nd April 2021 AuthorJohn Hudson

How are boiler contracts in the UK evaluated?

Boiler contracts in the UK are constantly put out to tender due to the nature of the British climate. Tendering for work can be beneficial to your business, and you should consider it as a viable business expansion option. Boiler contracts in the UK can range in duration from a few months to multiple years. Securing them can create a constant stream of work.

Boiler contracts in the UK could be required for a number of reasons such as:

  • Replacement of boilers
  • Boiler servicing
  • Maintenance and service of boilers
  • Design and installation of replacement boilers.

The contracts could be released by a wide range of both private and public sector organisations. Universities, councils, schools, residential and commercial buildings have a need to maintain the upkeep of boilers throughout the year.

Regulations, qualifications and accreditations

A tender response for boiler contracts in the UK will require you to be up to date with certain regulations. A buyer wants to be reassured that you uphold best practice. Therefore, they will likely require you to have certain qualifications and accreditations. These will help demonstrate your company’s capability.

  • Health & Safety at Work Act of 1974
  • Management of Health and Safety at Work regulations of 1999
  • Provision of Use of Work Equipment regulations of 1998 & Amendment 2018
  • Boiler work carried out in relation to the latest British Standards relevant to the type of boiler being worked on
  • CHAS
  • Gas Safety (Installation & Use) Regulations 1998
  • CDM 2015.


Buyers will often ask for details on your staff that you expect will work on the project. They may ask for the following:

  • Personal identification
  • Sub-contractors.

Site visits

The tendering process for boiler contracts in the UK may allow for site visits. This will be detailed within the specification. Sometimes it’s mandatory, sometimes it’s optional and sometimes it might not be offered at all.

If they are optional, it’s highly recommended that you go as they can really strengthen your tender response. Site visits give you the opportunity to see the proposed working environment. They may even allow you to develop more accurate pricing and gain an insight into the buyer.

The award criteria

The award criteria for boiler contracts in the UK is typically split into two or three areas, depending on the buyer. These can be the following:

  1. Pricing

Pricing your bid right is an important part of any tender. You want to be realistic. Don’t submit a price just to undercut your competitors. A buyer will often expect the cost of your services to be fixed and final. If you price unrealistically then run overbudget while fulfilling the contract, a buyer won’t be best pleased.

Public sector businesses will often look at more than just price. They award the bid to the most economically advantageous tender. This means that the cheapest bid does not win. Public sector businesses will be looking at a combination of factors. These could include:

  • Accessibility
  • Customer service
  • Innovation
  • Ability to deliver on time
  • Quality
  • Environmental factors.

However, if tendering for UK boiler contracts in the private sector, it would be a different story. Private sector businesses don’t have to meet certain policies or requirements on how they spend their money. They may award to a contract based simply on price.

  1. Customer requirements

For boiler contracts in the UK, you may be required to detail the service delivery and your technical capacity. You may be asked questions like the following:

“Please explain how the account will be managed and the structure of the personnel involved.”

“Please describe how your organisation will provide technical support and advise prior to, during and after work completion.” 

“Implementation plan: How will your organisation ensure the successful implementation and subsequent delivery of the contract. Consider different establishments with different due dates on their servicing schedules.”

  1. The environment and sustainability

This section can also be known as added value or social value depending on the contract. For public sector buyers social value has a mandatory minimum weighting of 10%. This means it is not something to skip over when applying for public sector contracts. Buyers care about your response and want to see you making promises you can keep. It’s expected that you have considered the environmental, social and economic aspects of the contract. These could include:

  • COVID-19 recovery.
  • Environmental considerations in place such as reducing waste and encouraging recycling.
  • Paying staff the National Living Wage to tackle economic inequality
  • The equal opportunity policies you implement.
  • How you are creating new skills or jobs via employment of local labour or apprenticeships.

This section is often where you would detail ISO 14001 or equivalent. Examples of such social value and environment questions that could be asked are as follows:

“Please detail the initiatives you intend to employ to minimise or reduce adverse environmental impact incurred in delivery of this contract, including the scheduling of site visits to reduce carbon in transportation.”

“Your organisation’s internal policies, processes and procedures in relation to environmental management including how they are regularly monitored and updated.”

“Please describe any initiatives that will be in place within your organisation to reduce the impact you have on carbon emissions in relation to this contract, including but not limited to energy reduction within your premises and fleet; and keeping transportation of goods to a minimum in relation to this contract. Your response may also include any other initiatives that will be in one place within your organisation to offset your carbon emissions in relation to this contract.”

Need assistance writing a bid for UK boiler contracts?

You may not have the time or resources in house to write a winning tender response for boiler contracts. Writing isn’t everyone’s strong suit and navigating bid responses can be difficult and confusing. So, why not outsource it to a bid writing service?

Our sister company, Hudson Succeed, have an 87% success rate and over 60 years of bid writing experience. They offer four bid writing support services that can help you win your next boiler contracts in the UK. Whether you’re completely new to tendering, or need your response proofread before you submit – we can help.

Tender Writing

Once you’ve found the perfect boiler contract for your business, send it our way. Our Bid Writers can take care of it all for you and they’ll even submit it on your behalf. They’ll let you know what they need from you, providing you with a full Tender Writing breakdown. 

Tender Ready

Our Tender Ready 4-week programme is perfect for those who have never tendered before. A Bid Writer will work with you to make sure you have everything you need in place to tender successfully. The Tender Ready programme offers your business:

  • A 12-month subscription to Facilities Tenders
  • Access to Global Bid Directors and Senior Bidding professionals
  • An organisation-wide Bid Library, including 3 case studies, 5 CV’s and 8 policies
  • Additional flexible benefit options.

Tender Improvement

Tender Improvement can help if you aren’t seeing the desired results from your tendering efforts. The Bid Team will assess your previous responses and tender documents, working with you to improve for future submissions. This package includes a 12-month subscription to Facilities Tenders and additional tendering development services.

Tender Mentor

If you’ve written your own tender response and need someone to double-check it for errors, Tender Mentor can help. Our Bid Team will proofread your work for any inconsistencies, grammar or spelling mistakes. They’ll also ensure that it’s in line with the specification before you submit.

Where can I find boiler contracts in the UK?

Finding the right boiler contracts in the UK can take up a lot of your day. There are multiple sites and portals that host opportunities, each requiring you to have a different login. Many of them post multi-industry opportunities and searching for sector-specific leads can turn into a full-time job.

Luckily for you, we have a time-saving tool that can help optimise your search using one, easy-to-navigate centralised portal. Facilities Tenders is a portal that hosts all live tendering opportunities within the facilities management industry. There’s no reliance on inaccurate CPV codes!

Our Opportunity Trackers source and upload exclusive, public and private sector opportunities from across the UK. You’re able to filter and search the results by keyword, budget, location and more. This streamlines the process, allowing you to find the perfect UK boiler contracts for your business.

Below are previous boiler contracts in the UK sourced on our portal:

Parkfield High School Boiler Re-Location and Associated Mechanical, Electrical and Builders Works

Wolverhampton City Council- West Midlands- Budget: Undisclosed

Newchurch Primary School Boiler Works

Isle of Wight Council- Wales- Budget: Undisclosed

Boiler replacement – Hanworth Air Park Leisure Centre Feltham

London Borough of Hounslow- London- Budget: Undisclosed

Beneavin De La Salle College

Beneavin De La Salle College- International- Budget: Undisclosed

Design and Installation of Replacement Boilers and Associated Mechanical Plant at City Hall

Norwich City Council- Eastern- Budget: £500,000

A 12-month subscription to Facilities Tenders offers your business:

  • Access to all exclusive, public and private sector opportunities within the facilities management industry.
  • An on-hand Account Manager that’s available to answer any questions you may have about boiler contracts in the UK. They can help you understand the procurement process and answer any questions you have about the tendering process in general.
  • A daily email bulletin sent straight to your inbox when new sector-specific opportunities are uploaded.
  • Discounted support from Hudson Succeed, our bid writing division.
  • 20-minutes of free consultancy with one of our Bid Consultants each month.

We also track opportunities for the following sub-sectors:

Book a free live demo today to learn how we can grow your business!

Want to save even more time?

Upgrading to Discover Elite allows you to identify tendering opportunities even when you’re busy. Our two upgraded packages can improve your competitor awareness and bidding success rate. Each can help save you even more time when searching for boiler contracts in the UK.

The Ultimate Time Saver package offers your business:

  • A maximum of five tender breakdowns per month.
  • An annual subscription to a maximum of two Hudson Discover sector-specific portals. This option can help businesses that overlap two industries such as Facilities and Logistics, for example.
  • Pre-market and award engagement notices monitored on your behalf.
  • Buyer portal management, including registration, password management, downloading documents and assessing viability based on your bid or no-bid
  • Weekly phone calls with your dedicated Account Manager to discuss viable facilities tendering opportunities.

The Become a Pre-Bid Master package also includes:

  • All of the above.
  • Up to seven tender breakdowns per month.
  • Bid Strategy delivered by a Senior Bid Manager with a minimum of 5 years of experience. It will also be managed by our Global Bid Director.

Contact us to find out how we can help your business grow.

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